UAE: Consumers can now request a recall of goods from the market; here's how
Did you know that it is now possible to request the recall of defective, harmful and dangerous goods?
For the first time, the Ministry of Economy (MoE) in the UAE is offering the Right to Recall service to consumers.
Previously, the service was limited to suppliers of goods and interested parties in the UAE, country of origin or any other country.
According to the MoE, there are three steps for consumers to submit a product recall request:
Log in through the ministry's website or app.
Fill in the data to request a recall of a specific commodity
Wait for the recall request to be issued and, if approved, indicate that the recall is for defective goods.
There is no charge for this service and it is available around the clock.